Google reputation management for local businesses

Turn every customer experience into a stronger Google reputation

Collect more reviews, respond faster with AI, keep your Google Business Profile active, and showcase your best feedback—without adding another daily task.

Plans from $99/month · Built for one business location · Multi-location plans available
app.MapWellReviews.com/dashboard
MapWell Reviews
Dashboard
Reviews
Funnel
Posts
Insights
Reports
Rating
4.8 ★
New reviews
+27
Replied
100%
JT
Jordan T. ★★★★★
Auto-reply: Thanks so much, Jordan! We're thrilled you had a great visit — see you next time.
PM
Priya M. ★★★★☆
Auto-reply: Thank you for the feedback, Priya — we hear you on parking and we're working on it.

One connected system for the work that protects your reputation

Capture
A simple path to leave a review
Respond
AI-assisted, on-brand replies
Publish
Consistent Google profile posts
Measure
Clear monthly performance reports
Reputation work should not become busywork

Your Google reputation keeps working—even when you do not

💬

Unanswered reviews leave trust on the table

Customers notice whether a business listens. A growing reply backlog can make even strong service look inattentive.

📍

Inconsistent profile activity costs attention

Outdated information, irregular posts, and scattered reporting make it harder to build the confidence that turns a search into a visit.

MapWell brings the reputation loop into one straightforward workflow.
Capture. Respond. Publish. Measure.
How it works

A repeatable reputation system in three steps

1 Step one

Capture the moment

Give customers a simple QR-powered path to share their experience while the visit is still fresh.

Customer view
★ Leave a Google review ★★★★★
Share private feedback with the owner

The same fair path for every customer — in line with Google's review policies.

2 Step two

Respond without the backlog

MapWell Reviews drafts an on-brand reply when a review arrives. Choose automatic publishing or an approval-first workflow. Try the preview below.

AI reply engine · try it
★★★★★ Deshawn R. · just now
"Been coming here for years, never disappoints. Staff always remembers my order."
MapWell Reviews suggests ↴
"Deshawn, that means the world to us — thank you for being a regular all these years. See you soon!"
3 Step three

Keep your profile active and visible

Schedule Google posts, monitor profile health, and receive a monthly report that keeps reputation work clear and accountable.

Monthly report
March report ready
Rating 4.2 → 4.6 · 31 reviews answered · 4 posts published
Illustrative workflow

From reactive to consistent

Drag the handle to compare a neglected profile workflow with a well-managed one.

Riverside Dental Co.
Profile complete · reputation workflow active
★★★★★Reviews monitored
New reviews enter a reply workflow
Google posts scheduled consistently
Profile health and results reviewed monthly
Riverside Dental Co.
Profile stale · reputation work is manual
★★★★☆Reviews unchecked
New reviews wait for a response
Profile posts are inconsistent
No clear view of profile health or progress
Before After
◄ DRAG ►
Features

Everything you need to run a stronger reputation workflow

AI-powered review replies

Draft thoughtful, on-brand responses and choose automatic or approval-first publishing.

Smart review funnel

Give every customer a clear, branded QR path to share a public review or private feedback.

Google Post scheduler

Plan updates, offers, and announcements once, then publish them on a consistent schedule.

Wall of Love widget

Showcase your strongest customer feedback on your website as credible, always-on social proof.

Profile health scans

Surface incomplete or outdated profile details so you know where attention is needed.

Monthly reports

Track review activity, reply performance, profile progress, and opportunities in one clear report.

Built for your business

Built for businesses where local trust drives the next sale

Turn great visits into visible trust

Diners often compare ratings, recent feedback, and owner responses before choosing where to eat. MapWell helps your team manage that experience consistently.

    24/7
    reviews answered, even after close

    Close the gaps between a great visit and your next customer

    One workflow keeps review capture, responses, profile activity, and proof moving together.

    Capture
    Make it easy for customers to share their experience at the right moment.
    Respond
    Keep new feedback from becoming another item in the owner’s backlog.
    Showcase
    Turn your strongest reviews into visible proof across your website.
    A more consistent process for the reputation your service already earns.
    The full reputation loop

    More than a review request tool

    Get the review

    Make the next step effortless

    Use a smart QR funnel to guide customers toward a public review or a private feedback channel.

    Manage the response

    Reply with speed and judgment

    Use sentiment-aware AI drafts, automatic replies, or approval-first controls to fit your workflow.

    Build on the proof

    Keep your reputation visible

    Schedule profile posts, monitor health, report on progress, and showcase reviews on your website.

    1Location

    Start focused. Scale when the value is clear.

    Core and Growth are designed for one business location. If you manage more than one, we will shape an Enterprise rollout around your locations, team, and reporting needs.

    Monthly billing
    Secure Stripe checkout
    One location in Core or Growth
    Multi-location plans available
    Simple pricing

    Choose the level of support your reputation needs

    Core and Growth are built for one business location. Managing more than one? We will create an Enterprise plan around your rollout.

    Core
    Essential review and profile management for one local business.
    $99 /month
    • Google Review Sync
    • AI-Powered Review Replies
    • Smart QR Review Funnel
    • Private Customer Feedback
    • Google Post Scheduler
    • Profile Health Audit
    • Monthly Performance Reports
    • Wall of Love Review Widget
    • Up to 3 Users
    • 1 Business Location
    Choose Core
    Most popular
    Growth
    Advanced reputation management with more automation, insight, and support.
    $149 /month
    • Google Review Sync
    • AI-Powered Review Replies
    • Automatic Reply Mode
    • Approval-First Reply Mode
    • Sentiment-Aware Responses
    • Smart QR Review Funnel
    • Private Customer Feedback
    • Historical Review Cleanup
    • AI Google Post Creation
    • Google Post Scheduling
    • Profile Health Audit
    • Business Profile Optimization
    • Advanced Reputation Insights
    • Monthly Performance Reports
    • Branded PDF Reports
    • Wall of Love Review Widget
    • Priority support
    • Up to 5 Users
    • 1 Business Location
    Choose Growth
    Enterprise
    A tailored reputation program for businesses managing more than one location.
    Custom /month
    • Everything in Growth
    • 2+ Business Locations
    • Centralized Multi-Location Management
    • Consolidated and Location-Level Reporting
    • Flexible Team Access
    • Guided Multi-Location Onboarding
    • Priority Support
    • Custom Package Based on Location Count
    Discuss Enterprise
    Good to know

    Questions, answered

    How does billing work?
    Core and Growth are billed monthly in Canadian dollars through secure Stripe Checkout. Enterprise pricing is tailored to the number of locations and the support you need.
    Is it safe to connect my Google profile?
    Yes. MapWell Reviews connects through Google's official, secure sign-in. You can disconnect anytime, and your data stays yours to export or delete.
    How does MapWell support responsible review management?
    The review funnel gives customers a consistent path to share public reviews or private feedback. You can also use approval-first controls whenever a human should review an AI-drafted reply.
    How long does setup take?
    Connect your Google Business Profile, choose your reply workflow, and configure your review funnel and reporting. Exact timing depends on your Google profile access and the options you select.
    Do you support more than one business location?
    Yes. Core and Growth each include one location. For two or more locations, email hello@mapwellreviews.com and we will shape an Enterprise plan around your rollout.
    Do the AI replies really sound like me?
    They're written to match your tone and can be tuned to your business. Prefer to check first? Switch on approve-first mode and okay each reply with a tap.
    Ready when you are

    Put your Google reputation on a system

    Start with one location today—or talk with us about a multi-location rollout.

    Monthly billing · Secure Stripe checkout · Multi-location plans available